Please read these terms and conditions carefully. Any breach of these terms and conditions may result in immediate eviction with no refund or cancellation of your booking. When making a booking, you accept on behalf of your party the terms of these booking conditions. It is your responsibility to ensure that all of the details of your booking confirmation are correct and to bring to our attention any errors or discrepancies within 24 hours of your booking. Guests accept and are held fully responsible for their visitors or children which may result in injury or harm when staying or visiting the property and its surrounds.
CHECK-IN and CHECK-OUT
Standard check in time is 2pm on the day of arrival. On the day of departure, the property is to be vacated by 10am. An additional fee will be charged if you do not check out by 10am.
DAMAGE DEPOSIT
A damage deposit of $500 is required at the time of booking. This deposit will be used in the event of: damage to the property, equipment, breakages or if extra cleaning is required. Please note: we will only hold monies on your credit card or if there is reported damage to the Property, or if the 'Terms and Conditions' are not adhered to. This payment will be refunded within 7 days of departure, once we receive your departure inspection report and no charges are required. You are responsible for any and all damage and loss to the property and its contents from the date/time of check-in to the date /time of check-out. The Property is a residential premise and is strictly for residential use. The number of occupants allowed is as per approved on your booking email and as advertised. The use of the property for functions, parties or mass gatherings is STRICTLY PROHIBITED unless written consent has been emailed by management. Use of the property for such events or other than as a residential premise will result in the termination of the booking, removal of the guest (s) and other occupants from the property and other costs or expenses (including an unauthorised function/extra cleaning fee of $500).
NUMBER OF GUESTS
At no time during your occupancy is the number of guests staying to exceed the number booked, unless prior approval is sought and given by management in writing. The use of extra beds other than the number booked will attract an additional fee.
CHILDREN
Children of all ages are welcome and are included in the guest numbers booked (with the exception of children under the age of 2 years who are free to stay). A complimentary port-a-cot and high chair is located in the property. Please note there are no baby gates or barriers and supervision is the responsibility of parents & guardians and www.onemilebeachhouse.com.au accepts no responsibility.
NOISE
Disturbance to neighbours including excessive noise, music and unruly behaviour is prohibited and may result in eviction without refund.
PET POLICY
No pets are permitted on the property at any time. Additional cleaning charges will apply if this condition is breached and deducted from your credit card.
STRICTLY NO SMOKING
Smoking indoors is strictly prohibited. If there is any evidence of smoking inside the property you will be responsible for a cleaning fee and your damage deposit will not be returned.
CLEANING
The property must be left in the condition of arrival. Excess cleaning fees up to $500 may apply (e.g. rubbish not being removed, dishes not washed and put away, BBQ not cleaned). Please report any existing damage to the unit upon your arrival. Please immediately report any damage which occurs during your stay.
INDEMNITY
Guests and their visitors actions and safety are the responsibility of the guests. By entering or staying at this property, guests understand and agree to indemnify the agent and owners against any responsibility or action(s) (legal or other), due to any action(s), incident(s), loss or injury(s) while within or outside of the premises (including, but not limited to, the grounds, facilities, structures, etc.) during a stay or at any other time.
PAYMENT POLICY
Full payment is required at time of booking to secure your dates. If payment is not received by the due date, www.onemilebeachhouse.com.au reserves the right to cancel the booking.
Rates quoted are in Australian dollars and are subject to change at any time. www.onemilebeachhouse.com.au is not liable for and is not required to honour any pricing displayed that is quoted in error. A cancellation under these circumstances does not incur any cancellation fee.
CANCELLATION POLICY
If Guest wishes to cancel the reservation, the deposit will be refunded as follows:
100% if cancelled 14 days prior to the check-in date.
50% if cancelled 7 days prior to the check-in date.
No refunds for cancellations within 7 days of check-in date.
In the event www.onemilebeachhouse.com.au must to cancel your accommodation for circumstances beyond our control a full refund will be made. However we will not be held liable for any further costs incurred. We strongly recommend travel insurance to cover cancellations, travel delays and all other unforeseen incidents and accidents.